Digital Transformation For B2B Customer Experiences

Customer experience isn't just a B2C concern. B2B companies must also shift from product-centric selling to customer-centric engagement to meet and better understand the needs of their customers. B2B companies need to put themselves in their customers' shoes and look for new and creative ways to meet customer needs. Digital transformation is key. Check out this article for more.

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Introducing Microsoft Clipchamp: Unlock the power of video at work

Unlock the power of video at work with Microsoft Clipchamp. With Clipchamp, you can easily create professional-looking videos without any prior experience. The intuitive interface and useful tools make it simple for anyone to confidently create, edit and produce high-quality videos. Whether you need to explain a process to teammates, onboard new employees or send updates to clients, Clipchamp is the perfect tool for delivering impactful messages through video. Read this blog for a walkthrough of capabilities including how Clipchamp integrates with existing workflows and makes video production easy with an intuitive drag-and-drop interface and tools. Read More...

Work smarter: 3 practical ways to increase productivity for your small business

According to a Microsoft Work Trend Index Special Report, 85% of business leaders say hybrid work makes them feel less confident about employees' productivity. This makes it critical that you help employees work smarter by staying focused on the work that's most important. The Microsoft eBook, "Work smarter: 3 practical ways to increase productivity for your small business," provides guidance. Download the eBook for tips and how to put them to work. View: Work smarter: 3 practical ways to increase productivity for your small business

A new generation of communication tools for a new generation of Alcoa workers

At the Alcoa plant in the distant coastal town of Fjardaal, Iceland, employees relied on a magnetic board to assign and trade shifts, while standard email was used to communicate critical information from one shift to the next--both of which required people to be physically present to retrieve messages or confirm changes in shift assignments. The adoption of Microsoft Teams transformed these otherwise manual tasks into a workflow better suited to a new generation of digitally savvy Alcoa employees who all carry smartphones. With Teams, company-wide announcements are now made with the confidence that everyone will see them via their devices, regardless of location, while operational information is quickly disseminated and passed along from one shift to the next to improve processes, safety, and efficiency. Watch the video to see how Teams is delivering the future of communication to a new generation of Alcoa plant personnel.

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