Thread reimagined the IT service workflow by integrating Azure OpenAI Service with Microsoft Teams. Discover how Thread saves technicians over an hour daily on administrative tasks to streamline resourcing and service request assignments and keep them focused on what matters most — delivering incredible customer service! Read the customer story and take a deep dive into the future of IT service.
When The Walsh Group—one of the largest construction contractors in the United States—moved to the cloud, it realized it needed better ways to manage who accesses its systems. The company set up identity as the control plane—with Microsoft Azure Active Directory at the center and a zero-trust security stance to better protect access to all its resources. Now, The Walsh Group CIO says the company leads the industry in securing access to its hybrid environment, giving it a competitive advantage. Read the article for more.
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