Customer-facing teams need a streamlined way to manage service requests, especially in fast-paced environments. This video introduces the Queues app in Microsoft Teams, which routes chats to the right people and tracks engagement. Watch the video to see how Teams helps simplify operations and reduce response times. Contact GingerSec for help designing a Teams strategy that meets your service goals.
"Best practices for producing a Teams live event" presents tips on audio, video, and screen sharing that put nonprofits in the driver's seat when they produce their next live event. For more information on Microsoft solutions that facilitate the hosting of online events, contact us today.
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